택배 신청서

Purpose of Collection and Use of Personal Information

A. ON SHiP-iNG collects the minimum necessary information to provide the most convenient overseas shipping services (air/sea), import/export operations, removal services, and to ensure accurate processing of applications, payments, and deliveries.

B. Personal information can be deleted or modified at any time upon the member's request.

C. ON SHiP-iNG uses the collected information strictly for the following purposes and no other:

• 1) Identity verification, confirmation of service application intent, and confirmation of application details.

• 2) Delivery of notices and securing communication channels for civil complaint handling.

• 3) Securing accurate delivery information for domestic/overseas removals and air/sea freight.

• 4) Information on new services and provision of personalized services.

• 5) Statistical information management for overall ON SHiP-iNG services.

D. Based on internal regulations, the primary personal information files held include: User profile information, old and current addresses (for removals), and sender/recipient information for international courier services.

Items and Methods of Collection

A. When applying for domestic/overseas removal or bidirectional international logistics services between Sydney and Korea, the following information is collected:

• - Information entered in the Sea Freight Application Form: Name, address, phone number, email, sender/recipient info, purchase history, quantity, and unit price.

• - Additional information collected during service use: Delivery information, contact info for complaints, and Passport Number (for Korea-Sydney customs clearance if necessary).

Retention and Period of Use

ON SHiP-iNG retains member information from the start of service until a deletion request is made. As a principle, information is destroyed upon the customer's request after the purpose of collection is achieved. If preservation is required for complaint handling or follow-up management, information may be kept for a specified period and used only for that purpose.

Provision to Third Parties

In principle, ON SHiP-iNG does not provide personal information to external parties. Exceptions include: prior user consent, sharing minimal information with contracted transporters for logistics services, or where required by law. If providing info to a third party, we will notify the user of the recipient's name, purpose, and retention period.

Sea Freight Delivery and Compensation Regulations

1.  ON SHiP-iNG acts as an agent for air/sea dispatch. Therefore, the company is NOT liable for compensation regarding loss, damage, or delays occurring during transit.

2. Applications made via telephone or methods other than the official website are deemed as total agreement with the posted regulations. The company is not responsible for omissions or misunderstandings arising from such applications.

3.  No compensation is provided for undeclared items, fragile products, perishable goods (especially food), loss, or damage. This applies to customs seizures; if such items damage other cargo, compensation may be demanded from the customer.

4.  Shipping costs for Korea-Sydney sea freight are determined based on measurements taken by ON SHiP-iNG or Korean warehouses and confirmed by the transporter. Customer weights/sizes are for reference only.

5.  Delivery may be delayed if the customer cannot be reached at the provided contact information after arrival.

6.  Delivery may be delayed or cancelled if finalized shipping fees are not paid upon arrival at ON SHiP-iING.

7.  The company is not responsible for damage or loss occurring during domestic transit within Korea before arrival at the warehouse.

8.  The company is not responsible for problems arising from changes or modifications made after the closing date.

9.  The company is not liable for issues caused by discrepancies between the application form and actual goods; customers may be held accountable.

10.  The company is not responsible for disposal or delays caused by undeclared prohibited items (Australia/Korea).

11.  Delays may occur if items require quarantine (e.g., used products, wooden items).

12.  Please familiarize yourself with the shipping conditions and regulations of the destination country before applying.

13.  The maximum weight per box must be 25kg or less, and the size must be manageable (e.g., Post Office Box No. 5).